What does Cultural Competence really mean?

Cultural competence is more than simply being aware of other cultures.  It involves developing the ability to understand, communicate and interact with people from different cultural, linguistic and socio-economic backgrounds.  Becoming culturally competent encompasses valuing diversity and difference, as well as understanding how to adapt to the cultural context of the communities in which we live and work.  For organisations working with children and families it is a critical component of providing a quality service that truly understands and meets the needs of its clients.


Training tailored to suit your needs

Our workshops will help your staff become more responsive when working with diverse groups within your community as well as within your organisation.  Our sessions are goal-oriented with clearly defined objectives and techniques aimed at adult learning styles.  Our individually targeted training approach can assist your staff to:

  • be aware of their own cultural values and how these impact on their ability to interact with others
  • build their awareness and acceptance of cultural differences
  • understand that each individual’s values, attitudes and beliefs influence the way they ‘see’ or understand the world around them
  • recognise that different cultural groups have different ways of communicating, interacting and interpreting everyday interactions
  • develop a repertoire of skills and strategies to target ‘tricky’ situations

Our approach to training:

  • facilitates learning through discussion, interactive activities and self-reflection
  • encourages participants to share relevant knowledge and experience
  • ensures that theories and concepts are introduced in familiar and practical contexts
  • applies culturally competent practices to contexts relevant to participants’ needs
  • utilises principles of adult learning acknowledging the repertoire of skills and experience of participants




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